A flexible ticket allows you to change the date and time of your tickets to any available time slot until 30 September 2021.
· All ticket holders in this booking must enter the trail together.
· Please join the queue to enter the trail on or just before your entry time.
· Children 16 and under are to be accompanied by an adult while enjoying the event.
· Tickets booked are non-transferable.
· Tickets booked are non-refundable (except in the event of cancellation or unless ticket refund protection has been purchased at the time of booking).
· The trail is outside on pathways through woods with slopes in some areas that are not suitable for wheelchairs or mobility scooters. Please contact us at firstname.lastname@example.org to discuss options for visiting if you have limited mobility.
Ticket Refund Protection
We recommend that refund protection is considered when purchasing tickets for Leonardslee Illuminated. This covers the cost of your tickets should you not be able to attend for a variety of unforeseen circumstances.
This option is provided by a third party and is available when tickets are purchased.
One free carer ticket is available per deaf or disabled ticket holder. Please see our full terms and conditions for a list of acceptable forms of evidence to be shown upon scanning your e-ticket below.
The transaction fee covers the cost of processing your order. The transaction fee applies per order not per ticket.
If you purchase six tickets, you only pay one transaction fee.