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Please note: If you require a Carers ticket for a time slot, please put the ticket down in the 'Under 3 Child field'. Each guest with a disability is entitled to one free carer, and proof in the form of a PIP, DLA letter or blue badge must be presented on the day of your visit.

Children under 16 will not be admitted without an adult over the age of 18.

To manage our capacity, UNDER 3'S AND CARERS MUST BE PRE-BOOKED through our system below. If you turn up on the day of your visit and not all guests have a time slot booked, then we may have to refuse you entry.

The zoo opening times will be 10am to 6pm.

All ticket and time slot bookings are non-refundable and non-transferable.

From 20th July, we can permit reciprocal visits from guests who are members with other select UK zoos. These members will be able to book a time slot on available dates to visit from 1pm onwards, and will need to call our Reception on 01803 697500 to book this in. We are unable to take these bookings on our online system.

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Selected date: 7 August
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