THINGS TO KNOW BEFORE YOU BOOK:
Visitors are strongly advised to book online to secure choice of date and best price. Online prices are not available at the tills. Members are advised to book online during peak times.
Tickets and timeslots are now available up until Sunday 30th October 2022. Please note all admission tickets are non-refundable.
Available dates are in green, you CANNOT book onto greyed out dates as these tickets have not been released yet.
Entry is permitted in 1 hour time slots - this refers to your arrival time only, not the length of your visit.
If you are a guest with a disability and can provide a form of ID from a blue badge, PIP or DLA letter on the day of your visit, then you will be permitted one carer entry free of charge with your full price ticket. YOU ARE NOT REQUIRED TO PRE BOOK THE CARER TICKET.
Some areas of the zoo may be closed due to maintenance. For a full list of what exhibits are available, please visit the Updates page of our website.
Due to the growing number of Avian Flu cases in the UK we are required by law to implement footbaths outside the following bird enclosures: Tropical Trails/Arid Lands. All visitors will be required to use these upon entering and exiting these areas. We apologise for any inconvenience caused however this is a vital measure we must take to protect our bird species.
UNDER 3's AND STUDENTS:
Children under 3 must book onto a time slot and students must bring a valid student card with expiry date on the day of visit.
If you have a Welcome Return, complimentary or pre-paid ticket please call our Reception team on 01803 697500 to book a time slot.