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Online Booking T&Cs

Booking Terms & Conditions


In entering into any transaction with Winchester Science Centre you do so on the basis of the following terms and conditions.

The terms and conditions of each transaction type are made up of the specific terms relating to the transaction type (for example on-line ticket purchase terms and conditions) and the Common Terms.

Donation terms

In making a donation (including a Gift Aid contribution to on-line ticket(s)) through this website you are donating, unless otherwise stated, to Winchester Science Centre, a registered charity, registered charity number 294582.

You may elect to make a Gift Aid donation when purchasing an on-line ticket. If you are a UK tax payer, Winchester Science Centre can reclaim tax paid on your donation under the Gift Aid scheme if you have paid UK income tax or capital gains tax in the tax year at least equivalent to the amount Winchester Science Centre is able to claim. If you are a higher rate tax payer then you are able to claim to difference between the basic rate and the higher rate for all Gift Aided donations on your self assessment tax return at the end of the tax year.

Online ticket purchase terms and conditions

In purchasing on-line tickets for entry into Winchester Science Centre, you enter into an agreement with Winchester Science Centre, company number 2014929, registered charity number 294582 on these on-line specific terms that incorporate the “Common Terms” on this website applicable to all transactions.

Issue of online tickets

Once the booking has been processed you will receive an email confirmation to the email address you specified.

It is your responsibility to check, prior to purchase, that the information you have supplied to us in respect of your on-line ticket requirements is accurate. Winchester Science Centre are only responsible for issuing on-line tickets in accordance with the information you provide.

Your tickets will be made available for collection at the Winchester Science Centre on the day of your visit.

Ticket purchase and validity

Once purchased, the date of which your ticket has been purchased cannot be changed. Payments for tickets are non-refundable unless the Winchester Science Centre is not open to the public on the date you have purchased your tickets for. Tickets are only valid for the date and time (if relevant) stated upon them. Winchester Science Centre is not responsible for your parking arrangements.

On arrival at Winchester Science Centre, the following will be required:

  • The name and booking reference number (provided at the time of purchase)
  • The payment card used to purchase the on-line tickets on this website (Winchester Science Centre reserves the right to refuse admission if the correct booking reference and/or payment card is not produced)

Online tickets purchased in advance cannot be used in conjunction with any voucher, promotion or special offer. Promotional vouchers can only be used when purchasing a ticket at the on-site ticket sales points on the day of the visit.


No on-line ticket may be resold without the prior written consent of Winchester Science Centre. If any person attempts to enter Winchester Science Centre with an on-line ticket that has been resold without Winchester Science Centre’s written consent, Winchester Science Centre may refuse entry and no compensation is payable to that person.

Access to Winchester Science Centre

A child must be accompanied by an adult at all times.

Winchester Science Centre reserves the right, in its absolute discretion, to refuse entry into or remove from the Centre, any person. This includes but is not limited to a person who:

  • Has behaved in a manner which, in the opinion of Winchester Science Centre has, or is likely to, adversely affect the safety or enjoyment of other visitors
  • Has used threatening, abusive or insulting words or behaviour or in any way provokes or behaves in a manner which may provide a breach of the peace
  • Is or appears to be under the influence of drugs or alcohol

Any individual or group refused entry or removed from the site for any of the above reasons will not be entitled to a refund of all or part of any monies already paid.

To prevent offensive weapons or dangerous articles from being taken into Winchester Science Centre, visitors are admitted subject to a condition that, if requested to do so, they will allow themselves and/or their belongings to be searched by Winchester Science Centre staff.

Winchester Science Centre Policies

  • Winchester Science Centre accepts no responsibility for injury to any member of your party during your visit, unless this is as a result equipment failure

  • It is prohibited to take into the Centre any pets or animals of any nature, with the exception of guide dogs

  • Smoking is strictly prohibited within the buildings
  • Commercial photography and audio or visual recording of any kind are all strictly prohibited, unless prior authorisation has been obtained from Winchester Science Centre. Photographs for personal use may be taken
  • Buggies and pushchairs are left unattended at their owner’s risk, and any baggage left unattended may be removed for security reasons
  • Winchester Science Centre accepts no responsibility for damage to or loss of personal property brought into the attraction
  • For technical or operational reasons, some facilities may be removed, altered or closed at any time. Winchester Science Centre reserves the right to alter programme details if at any time it is deemed necessary or appropriate to do so due to circumstances beyond our reasonable control

Common terms

In these terms “Winchester Science Centre” refers to the organisation relevant to your transaction as stated in the specific terms relating to each transaction type (the “Specific Terms”). The word “Terms” refers to the Specific Terms together with these Common Terms.

Amendment to the Terms

Winchester Science Centre reserves the right to make changes to its website, policies, and the Terms at any time. You will be subject to the policies and Terms in force at the time that you use the website and or you enter into any transaction with Winchester Science Centre, unless any change to those policies or these Terms is required to be made by law or government authority (in which case it will apply to orders previously placed by you).

If any of these Terms are deemed invalid, void, or for any reason unenforceable, that term will be deemed severable and will not affect the validity and enforceability of any remaining term and the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Events beyond Winchester Science Centre’s reasonable control

Winchester Science Centre will not be held responsible for any delay or failure to comply with its obligations under these Terms if the delay or failure arises from any cause which is beyond its reasonable control. This term does not affect your statutory rights.


If you breach these Terms and Winchester Science Centre takes no action,Winchester Science Centre will still be entitled to use its rights and remedies in any other situation where you breach these Terms.

Warranty as to Age and Residential Status

You warrant that you are at least 18 years of age and possess the legal authority to enter into any online transaction through this website (including instructing us to collect any payments from a payment card or billing account) and to use this website in accordance with the Terms.

You agree to be financially responsible for all transactions you undertake through your use of this website (as well as for the use of your account by others). You also warrant that you are a resident of the United Kingdom.

Limitation of Liability

Other than liability for death or personal injury resulting from Winchester Science Centre’s negligence, Winchester Science Centre, its employees, Trustees and or agents shall not be liable for any loss or damage, direct or indirect, howsoever arising out of or in connection with Winchester Science Centre’s relationship with you to the extent permitted by law.

In the event that the above exclusion of liability is not effective, Winchester Science Centre’s maximum aggregate liability (save in respect of death or personal injury resulting from Winchester Science Centre’s negligence) shall be the amount paid by the claimant to Winchester Science Centre in respect of the transaction out of which the claim against Winchester Science Centre arose.

Entire Agreement

This agreement constitutes the entire agreement between you and Winchester Science Centre in respect of the relevant transactions and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Winchester Science Centre with respect to the transaction.

A printed version of the Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to the Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in print form.

Third Party Rights

None of the Terms shall be enforceable under the Contracts (Right of Third Parties) Act 1999 by a party other than you or Winchester Science Centre.


These Terms are governed by and shall be construed in accordance with English Law, and any claim brought under the Terms shall be subject to the exclusive jurisdiction of the English Courts. This website is directed to the United Kingdom and therefore certain terms and conditions may not be applicable to non United Kingdom nationals who access this website.

Annual Pass Terms and conditions:

Annual Pass holders are entitled to unlimited general entry to the exhibition area during daytime public opening hours.

Passes are valid for one year from the date of purchase and are not automatically renewed.

The Centre occasionally closes for private events and maintenance. Closure dates will be listed on the website in advance.

Passes can only be used by the named pass holder. A photograph will be taken upon first use.

Entry to the planetarium is charged separately: discounted admission applies only to the named pass holder.

The planetarium discount is applicable only to named annual pass holders.

Pass holders will be given a parking permit when Annual Pass cards are collected, with one permit provided per bundle. Permits must be displayed on the windscreen. On-site parking is subject to availability and spaces cannot be reserved. A park and ride service may be in operation during peak periods, please check the website for dates.

A charge will apply to each replacement Annual Pass card or parking permit.

Discount excludes gift vouchers and promotional items.

Children under 14yr must be accompanied by an adult.

Children under 3yr do not require annual passes as General Entry is free for this age group.

Concessions include students and adults aged 60yr+. ID confirming eligibility will be required.

Winchester Science Centre reserves the right to make changes to the scheme at any time without notice, and to withdraw cards if misused.