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Tickets are valid for the dates supplied - no refunds/exchanges shall be given on tickets that are pre-booked.
Please note tickets are non-refundable in the event of a positive COVID case, however, we are able to move or transfer the tickets to another family member or friend in this instance, with no admin fee.
Tickets purchased online cannot be used in conjunction with any other offer, promotion, discount, voucher, or family tickets.
Any amendments to your booking may incur an administration fee of £5, this is at Wookey Hole's discretion.