• Tickets to Bristol Zoo Project cannot be refunded or returned.
• Unfortunately we can't guarantee entry if you don't have a pre-booked time slot.
• Please select your ticket with care, as unfortunately corrections cannot be made on the day of your visit and you will be respectfully turned away.
• All visitors must adhere to our Site Rules.
• Please read our FAQs for more information.

Corporate Bring a Friend day T&C's:

• - This offer is available to our current Company Members only (we have other tailored offers for our wider membership base and life members).
  · This offer is non-transferable and can only be claimed by current Company Members only.
  · Company Members are only entitled to one Bring your Family day event per year (January - December 2025).
  · Company Members must book their Bring your Family day online in advance via our website. Online bookings will shut 7 days prior to each event.
  · If members do arrive without an advance booking for one of our Bring your Family day events, then our usual Company Members T&Cs will apply, which you can find: here
  · Bring your Family day enables Company Members to bring a maximum of 1 adult and up to a maximum of 3 children with them on the selected event date, and cannot be used in conjunction with any other offer or company benefit on that date. Any additional visitors will need to purchase tickets at our standard admission prices.
  · The Bring your Family day offer is only valid on the dates advertised and cannot be transferred to an alternative date.
  · Company Members must enter their Company Membership card (or voucher number), and the name of the company they work at, at point of booking.
  · Company Members will need to bring their Company Membership card (or voucher) and show this at admissions, along with their ID to gain entry for the Bring your Family day event for themselves and their guests.
  · If you book onto a Bring your Family day, and are subsequently unable to attend, please let us know as soon as possible so that we can free up your space for another member· member to enjoy, please email info@bzsociety.org.uk . (Our team will try to book you onto another Bring your Family event date if spaces remain).
  · We reserve the right to withdraw this offer at any time.