Due to COVID-19 we're limiting the number of visitors that will be in the zoo each day. This means you'll need to BOOK ONLINE - even if you have an Annual Pass or pre-paid ticket.

THINGS TO KNOW BEFORE YOU BOOK:

Entry is permitted in half-hour slots - this refers to your arrival time only, not the length of your visit.

Children under 3 and Carers must book onto a time slot (Carers can select an Under 3 ticket).

Children under the age of 16 will not be admitted without being accompanied by a responsible person aged 18 or over.

NHS Test and Trace: Legislation requires us to have the contact details of ALL visitors above the age of 16 who enter hospitality venues including cafes (this does not apply to takeaway venues). Please have your smartphone and NHS app ready as you will be asked to scan the NHS QR code prior to entering Café Lemur. If you do not have the app you will be required to fill out a quick contact form. Newquay Zoo reserve the right to refuse entry to anyone who does not supply contact details. For more information on our safety measures please visit our 'Staying Safe at the Zoo page'.

The Tropical House, home to our sloths and reptiles, still remains closed now for the health and safety of our guests due to ventilation purposes.

If you have a complimentary or pre-paid ticket please call our Reception team on 01637 873342 to book a time slot.