Due to COVID-19 we're limiting the number of visitors that will be in the zoo each day. This means you'll need to BOOK ONLINE - even if you have an Annual Pass or pre-paid ticket.
THINGS TO KNOW BEFORE YOU BOOK:
Entry is permitted in half-hour slots - this refers to your arrival time only, not the length of your visit.
Children under 3 and Carers must book onto a time slot (Carers can select an Under 3 ticket).
NHS Test and Trace: The NHS QR codes are available at the main entrance for you to scan. New legislation requires us to have the contact details of ALL visitors above the age of 16 prior to entry. Please have your smartphone and NHS app ready when you arrive. If you do not have the app you will be required to fill out a quick contact form. Newquay Zoo reserve the right to refuse entry to anyone who does not supply contact details. For more information on our safety measures please visit our 'Staying Safe at the Zoo page'.
In line with current Government guideline regulations all main indoor exhibits will be closed until at least 17th May, in line with Government roadmap guidelines.
If you have a Welcome Return, complimentary or pre-paid ticket please call our Reception team on 01637 873342 to book a time slot.
Whilst we've made every effort to safely reopen all areas of the zoo, some exhibits may remain closed. For a full list of what exhibits are open, please see our Updates webpage.
Don't forget...staying safe is everyone's responsibility; for full details on the measures we've taken to ensure you have a safe and happy visit, take a look at our Staying safe at the Zoo webpage.
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