We are continuing to limit the number of visitors that will be in the zoo each day. This means you'll need to book online - even if you have an Annual Pass or pre-paid ticket.
Please make sure you book the right time, date, number of guests and check the weather before you book as bookings are both non-refundable and non-transferable.
THINGS TO KNOW BEFORE YOU BOOK:
Entry is permitted in half-hour slots - this refers to your arrival time only, not the length of your visit.
Children under 3 and Carers must book onto a time slot (Carers can select an Under 3 ticket).
Children under the age of 16 will not be admitted without being accompanied by a responsible person aged 18 or over.
NHS Test and Trace QR codes will be available to scan at our main entrance building.
If you have a complimentary or pre-paid ticket please call our Reception team on 01637 873342 to book a time slot.
Don't forget...staying safe is everyone's responsibility; for full details on the measures we've taken to ensure you have a safe and happy visit, take a look at our 'Staying safe at the zoo' webpage.