Thank you for choosing to visit the Whitechapel Gallery.
Please Note: Lift out of Service
1st September 2020 until Further Notice.
Unfortunately both Lift 1 and Lift 2 are currently out of service until further notice. We are working hard to resolve this issue as soon as possible so that floors 1A and 1B are lift accessible.
Please call our front desk on +44 (0)20 7522 7888 if you require more information regarding step free access to the gallery, and we apologise for any inconvenience this may cause.
We understand that the effects of the pandemic do not impact everyone evenly. To better cater for visitors to the gallery who are at greater risk of contracting Covid19, we are offering two weekly time slots for those who consider themselves at greater risk. Higher risk visitors include members of the BAME (Black, Asian Minority Ethnic) communities, and those with specific health conditions or access needs. The allocated time slots are from 12pm - 1pm on Tuesdays and 4pm-5pm on Sundays, we will reduce our usual capacity inside the Gallery by 50%. We are operating on an honesty basis and ask that visitors only use this booking slots if they identify as higher risk or are accompanying a higher risk visitor.
There may be a requirement to queue at the door to allow for social distancing. Unfortunately we cannot guarantee walk-in entry.
Please note that from 24 July it is mandatory for visitors to wear facemasks in the Gallery spaces, PPE will be provided by the gallery. Thermal scanners have also been installed at the Gallery's entrance in order to safely check the temperatures of all staff and visitors without close contact. We strongly encourage that you check your temperature before leaving home, and refrain from visiting if you are feeling unwell.
Please be advised that should your temperature be identified as too high (above 37.3C), we will regrettably have to deny entry into the Gallery.* In the unfortunate circumstance where you are unable to visit the Gallery on the date of your booking, your tickets may be exchanged for an alternative date before the closing date of the exhibition.
*No personally identifiable information is captured or recorded by the thermal scanner.
77-82 Whitechapel High St
+44 (0)20 7522 7888
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