Tickets are non-refundable or transferrable. - In addition to your booking confirmation email, you will receive further useful information on meet place/times by email closer to the time. If you do not receive this information by 4 days ahead of the first session please check your junk mail. If you have still not received information please contact us on 0117 9030609 or 07941 379660 as soon as possible. - Any queries regarding the booking please contact us at info@bzsociety.org.uk or for more information regarding the sessions itself please e-mail avongorgewildlife@bzsociety.org.uk or call 0117 9030609.