• - Tickets to Wild Lights do not include entry to the zoo in the daytime.
• - All admission tickets, including tickets for events, are non-refundable or transferable.
• - Please select your ticket with care, as unfortunately corrections cannot be made on the day of your visit.
• - All visitors must adhere to our Site Rules.
• - Please read our FAQs for more information.
• - Blue Peter Badge entry, reciprocal visits and complimentary tickets are not valid for this special event.

Ticket classifications:

• - Adult is classed as aged 15 and over
  
• - Child is classed as aged 2-14 years inclusive.
  
• - Children aged under 2 years are free of charge and their ticket must be booked in advance. All children must be accompanied by an adult.
  
• - Disabled adults or children can bring one carer with them free of charge when they pay full adult/child price. This ticket must be booked in advance. Evidence of eligibility will be requested, which may include statement of special educational needs from LEA or NHS, or a letter from a medical professional on NHS headed paper.